Request account deletion

Start the account deletion request flow for collectors who want their personal data removed.

Email privacy team

How the request works

Send the deletion request by email so the privacy team can verify ownership before removing your account and personal data.

  1. Open the pre-addressed email to our privacy team.
  2. Confirm the username and email address tied to the account you want deleted.
  3. Send the request so we can begin verification.
  4. Reply to any follow-up questions we send before permanent deletion begins.
We keep the request flow plain and manual so every deletion is reviewed before it is finalised.

What gets deleted

Deleting your account removes the personal data and personalisation signals attached to your collector experience.

  • Your Moneylisa profile and account access.

  • Feed history, likes, follows, and other personal activity records.

  • Taste and affinity signals used to personalise your feed.

Verification and timing

We confirm each request before any irreversible action is taken.

  • We verify each request before processing it so nobody else can delete your account on your behalf.

  • Deletion is permanent after verification and cannot be undone.

  • Questions about your data rights can be sent to privacy@moneylisa.co.ke.

Back to Data Transparency

Moneylisa

Moneylisa helps collectors discover and live with original art while protecting privacy, provenance, and trust.

Company

  • Home
  • About
  • Shop

Legal

  • Legal library
  • Data transparency
  • Account deletion

Support

  • Shop FAQ
  • Privacy team
  • Privacy policy
© 2026 Moneylisa. All rights reserved.
Prepared in accordance with the Kenya Data Protection Act 2019.
MoneylisaBrand Identity v4

Creators make it. Collectors feel it.

ShopBlogPrivacy team
Shop
StorefrontCollector waitlistCreator waitlist
Support
Shop FAQPrivacy team
Company
AboutBlogJoin
Legal
Legal hubData transparencyAccount deletion
© 2026 Moneylisa. All rights reserved.