Refund Policy

Refund Policy

We want every collector to be satisfied. Here is how we handle refunds.

1. Eligibility

Refund requests must be submitted within 14 days of purchase. Prints that arrive damaged or significantly differ from the listing are eligible for a full refund.

2. Digital Goods

Digital downloads are non-refundable once delivered, unless the file is corrupt or materially different from what was described.

3. Process

To request a refund, contact support@moneylisa.co with your order number and reason. Approved refunds are processed within 5–10 business days to your original payment method.

4. Creator Impact

When a refund is approved, the corresponding creator payout is reversed. Creators are notified of all refund events.